Guest Experience Specialist - Cashier

Guest Experience Specialist - Cashier

Edo’s Guest Experience Specialists are the friendly faces that create LEGENDARY guest experiences during every customer transaction, every day! Simply put, our Guest Experience Specialists are “guest-obsessed”! They create a welcoming and engaging environment from the moment a customer enters the restaurant to the “Thank you, see you next time” upon leaving. Guests depart Edo feeling appreciated, satisfied and look forward to coming back day after day!

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Employment type: Full-time, Part-time

Job site: On location

Posted on: July 1, 2024

Closes: July 31, 2024


You got this if:

  • YOU have mastered a memorable first impression inspiring customer loyalty and a desire to return to Edo day after day
  • YOU have previous Food and Beverage experience (it’s ok if you don’t, we all start somewhere!)
  • YOU make an authentic connection with customers by engaging in friendly conversation during every visit
  • YOU want to join a winning team where you have fun, challenge yourself and go the extra mile every day!
  • YOU enjoy wearing many hats; cashier, griller and ultimate Edo Ambassador
  • YOU are a menu expert and understand the importance of assisting our customers through educating and upselling additional offerings
  • YOU welcome learning new tasks and voluntarily jump in to help your team members and customers whenever needed
  • YOU know 2+2 doesn’t equal 5

A typical day as a Guest Experience Specialists:

  • Engage and interact with customers creating an inclusive and legendary guest experience
  • Mastering knowledge of our menu, promotions and limited time offers to respond to customer questions and make suggestions
  • Accurately enter orders through our POS system, receive payments and updates on customer orders
  • Ensure the efficient flow of orders to and from the kitchen, with the correct priority
  • Assist in the final preparation of dishes to ensure accuracy, temperature and high-quality presentation before handing to the customer
  • Resolve customer concerns and inquiries in a prompt and respectful manner
  • Ability to make excellent decisions under pressure that positively impacts the guest experience.
  • Maintaining a safe, clean and clutter-free dining and work environment
  • Replenish stock for both front and back end
  • Other duties as required

Here's the scoop on benefits:

  • Diverse Culture - At Edo we are proud of our diverse and inclusive environment that enhances and reflects the communities that we work and live in
  • Free Uniforms - We’ve got you covered with a stylish uniform and company swag
  • Flexible Schedules - Whether you are looking for a part-time, full-time, a second income or a new career challenge, Edo has a role for you!
  • Opportunities for Advancement - Looking to climb the corporate ladder? We offer a variety of advancement opportunities for non-management, management and corporate positions
  • Employee Discounts - Enjoy our yummy menu items with the added bonus of an employee discount

We thank all applicants for their interest; however only those being considered for an interview will be contacted.

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